Basic Carpet Cleaning Program Quiz for IICRC CECs

There are 40 questions in this multiple-choice quiz. THIS IS AN OPEN BOOK QUIZ!

PLEASE NOTE: Only one answer per question is correct.

Please complete the entire quiz and when finished, click on the “Click Here to Complete Quiz” button at the end of the quiz.

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1. The two main concerns in cleaning natural cellulosic fibers are _______ from oxidation of the lignin cellulose and __________ resulting from the absorbent fibers swelling up from overwetting.
browning – shrinkage
aging – shrinkage
browning – staining
purpling – growth



2. Pumping liquid polymer through a spinnerette is known as _________.
dissection
extrusion
inclusion
exclusion



3. Olefin (Polypropylene) is known for its affinity (attraction ) to _______ soil.
dry
clean
brown
oily



4. A single strand of fiber is known as a _______.
filament
strand
string
yarn



5. Fibers twisted into yarn are given a “memory” through a process known as _______ so they will stay twisted.
time setting
heat setting
water setting
cold setting



6. _______ is the machine used to weave carpet.
Hook
Spinner
Loom
Vacuum



7. The primary caution in cleaning fusion bonded carpet is the use of ______.
heavy solvent
wet solvent
solvent
dry solvent



8. The most common type of carpet construction in use today is _______, where the yarns are stitched into a primary backing and held in place by laminating on a _______ using _______ adhesive.
tufting – secondary backing – latex
tufting – cloth – glue
knitted – backing – latex
knitted – secondary backing – latex



9. Separation of the two backings on a tufted carpet is known as _______.
puddling process
delamination
tuft bind
laminating



10. Nylon & wool are typically dyed using _______ dyes.
solution
cationic
liquid
anionic or acid



11. A plied, moderately twisted, and heat set cut pile texture is _______.
saxony
cable
olefin
berber



12. A very tightly twisted carpet texture with a “nubby” appearance is known as _______.
berber
twisted
frieze
plush



13. Pooling is an example of distortion in the _______ of the carpet.
backing
pile
crush marks
bonded



14. A loop texture where the tufts are all the same height is called _______.
berber
multi-level loop
level loop
frieze



15. _______ is a carpet of natural multi-colored earth tones with little or no twist.
Berber
Plush
Twill
Frieze



16. The primary component of carpet soil is _______ in nature, emphasizing the need for vacuuming prior to cleaning.
dry particulate
water
dead skin
water



17. Two words used to describe acid agents are: _______ and _______.
tannin – acid
neutral – soure
water – white vinegar
tannin – soure



18. When the client asks, “How long will it take to dry?”, what she really means is:
I have people coming at 5pm.
When will it be dry?
When are you leaving?
When will I be able to use it?



19. Define real carpet soil:
Dirt
Grease
Non-carpet material
Any foreign material to the construction of the carpet



20. The two primary types of soil are: _______ and _______.
real soil – apparent soil
dirt – exhaust
real soil – dust
solvent – apparent soil



21. An agent that dissolves something is known as a _______.
cleaner
solvent
bleach
adhesive



22. The chemical characteristic known as pH is the relative _______ and _______ of a water based agent.
alkaline – acidity
acid – oxygen
hydrogen – hydroxylins
acidity – alkalinity



23. Agents registering on the pH scale between 0 & 7 are known as _______.
alkalines
corrosives
bases
acids



24. The process of balancing the pH of something in order to clean it out is known as _______ because the object is to bring it to neutral (7) pH.
balancing
diluting
neutralizing
standardizing



25. Fast evaporating dry solvents are known as _______ solvents.
solid
light
dissolvent
volatile



26. Enzymes work through a process of _______.
photosynthesis
snow and ice are brought in from outside
attrition
dissolving



27. Bonnet cleaning is typically dry in about _______ hours.
1.5
2
1
0.5



28. Rotary Shampoo has no rinse and therefore often results in rapid re-soiling due to _______.
tracking
residue
water
dust



29. Hot water extraction cleaning is also known as _______ cleaning.
shampoo
thorough
steam
encapsulation



30. Dry time for the Dry Foam Shampoo system is typically about _______ hour(s).
1.5
2
0.5
1



31. What are the 4 fundamentals of soil suspension?
heat – agitation – shampoo – time
temperature – mixture – chemical action – dispersion
temperature – agitation – chemical action – time
time – temperature – agitation – solvent



32. Proper rinsing is an important part of soil removal to insure minimal residue that could result in _______.
staining
erosion
smell
re-soiling



33. What is the name of the IICRC Carpet Cleaning Standard?
S300
S100
S550
S500



34. Non-Volatile dry solvents must be followed by _______ to avoid residue and re-soiling.
volatile solvent
water
steam
ice



35. Water based spots that come from plant sources (juices, coffee, wine, etc) are generally cleaned using _______ agents.
alkaline
dry solvent
protein
acid



36. Water based spots that come from animal sources (milk, blood, eggs, etc.) are typically spotted using _______ agents.
acid
dry solvent
alkaline
protein



37. The two categories of bleaches are _______ and _______.
reduction – attraction
alkaline – oxidation
variegate – reduction
oxidation – reduction



38. When spotting with a brush, use a _______ action and don’t scrub.
blotting
brushing
tamping
rinsing



39. Animal urine changes from _______ to _______ as it dries and therefore doesn’t follow the normal pattern.
acid – dry solvent
acidic liquid – alkaline crystal
alkaline crystal – acidic liquid
liquid – dry soil



40. IICRC Certified Technicians must be renewed (pay their renewal fee) every ______.
6 months
decade
year
2 years