Hard Surface Flooring Care Program Quiz for IICRC CECs

There are 40 questions in this multiple-choice quiz.

PLEASE NOTE: Only one answer per question is correct.

Please complete the entire quiz and when finished, click on the “Click Here to Complete Quiz” button at the end of the quiz.

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1. A well-executed long term maintenance program begins:
in January
at the front entrance of the building
at the end of the walkoff matting
on the street at the front of the building



2. Marble usually has a porous surface similar to:
concrete
VCT
VAT
resilient



3. Microfiber mopping systems do not require:
a custodian
wheels
as much cleaning solution as traditional mops
water



4. Floor finish can be selectively removed by:
floor stripping
deep scrubbing
routine mopping
recoating procedures



5. Polishing dimensional stone can be accomplished by:
auto-scrubbers
super fine abrasives or powders
red floor pads
hog hair burnishing pads



6. Sanding screens or disks used in wood floor refinishing procedures can be driven with:
counter rotating brush machines
auto scrubbers
single disk floor machines
wet vacuums



7. In schools, cost-effective flooring usually consists of this flooring type:
Marble
Resilient
Granite
Travertine



8. Conductive (ESD) flooring uses electrical grounding to prevent:
overcharging auto scrubber batteries
vapor lock
electrostatic discharge
cell phone calls



9. In the 1940’s and 1950’s, the best grades of linoleum were called:
flat linoleum
curved linoleum
battleship linoleum
tin linoleum



10. The Moh’s hardness scale has numbers ranging from:
1-3
5-100
3,000-20,000
1-10



11. Some limestone will show evidence of fossils, but most do not because:
a fine grinding that takes place during settlement
water flowing through the stone during development
limestone is too hard to accept fossil impressions
limestone is actually granite



12. A glossy surface on a soft stone floor tile can wear away due to:
heavy amounts of foot traffic and using improper maintenance techniques
floor mops with microfiber frames
scrubbing techniques using brushes instead of pads
sun fading because of southern exposures



13. The coating on some ceramic tiles designed to give an extra layer of protection from foot traffic or staining is called:
Gloss
Putty
Glaze
Wax



14. A finer type of ceramic tile, using a higher grade of ingredients, similar to the minerals found in fine dinnerware is:
Quarry tile
Saltillo tile
Terra cotta tile
Porcelain tile



15. Solid plank wood flooring must be installed:
below grade (lower level of building)
nailed to a wooden substrate, on or above grade (higher levels of building)
with glue, directly to the substrate either on or above grade
with local handymen and screw guns



16. The first line of defense in keeping dust and grit off floor surfaces is:
routine maintenance procedures
restorative maintenance procedures
preventative maintenance procedures
interim maintenance procedures



17. Laminate flooring has what percentage of actual wood?
100%
50%
25%
0%



18. Water, a liquid commonly used in cleaning and maintenance procedures, has a property called:
Surface tension
Bubbling
Porosity
Capillary structure



19. The pH scale is used to determine the relative acidity or alkalinity of a:
dry cleaning solvent
water based solution
nitrogen based solution
label based cleaning solution



20. Sanitizing detergent solutions are used in environments requiring:
late night cleaning
bacteria or germ control
a doctor’s note
special mopping strategies



21. The type of detergents normally used when cleaning industrial facilities like garages and workshops are usually:
solvent detergents
acidic rinses
neutral cleaners
multi surface capable detergents



22. Dilutions ratios need to be used when mixing detergents into containers larger than:
55 gallons
30 gallons
10 gallons
1 gallon



23. Synthetic abrasive stripping pads can be cleaned and re-used by soaking in:
alcohol
water
hydrogen peroxide
stripping solution



24. The two basic types of stone and grout sealers are:
penetrating and topical
porous and non porous
expensive and more expensive
clear and milky



25. Dust mopping is considered to be:
a routine maintenance service
a restorative maintenance service
not necessary if auto scrubbing will follow
a final procedure for all floors



26. Floor finish needs to be removed when the following occurs:
traffic or wear patterns start to develop
management requires this step
snow and ice are brought in from outside
sun shines in the southern windows of the building



27. VCT is an acronym for:
Very Careful Tile
Vinyl Combination Tile
Variety Composition Tile
Vinyl Composition Tile



28. Burnishing is accomplished by using:
a low speed floor machine
a counter rotating brush machine
a planetary drive floor machine
a high speed floor machine



29. Linoleum flooring was patented in the year:
1845
1910
2007
1956



30. VAT is a type of vinyl flooring sold worldwide and contained:
alcohol
apples
aluminum
asbestos



31. Slate belongs in this stone category:
Igneous
Sedimentary
Metamorphic
Granite



32. The mona coturra process of ceramic manufacturing means:
double fired
single fired
baked on
smoke finished



33. The pH scale, the number 7 represents:
alkaline
acid
neutral
ionic



34. Silicone penetrating sealers repel:
water
oil
oil and water
none of the above



35. Portland cement grout comes in two basic forms known as:
sanded and non sanded
porous and non porous
epoxy and resin
furan and plastic



36. A whitish, powdery substance that appears after moisture evaporation on cement based grout or porous natural stone and some man made tile is called:
effervescence
efflorescence
scumming
chalking



37. To minimize damage to the surfaces, routine maintenance on solid wood or engineered wood surfaces should avoid:
large amounts of dust-mopping
small amounts of microfiber toweling
large amounts of water
specific amounts of alkaline detergent



38. Auto scrubbers take the place of three pieces of equipment, such as a mop bucket for dispensing solution, a floor machine for agitation and a:
wet vacuum for picking up spent solution and soils from flooring
a dust mop for picking up dry soils from flooring
a wet mop for absorbing soils from flooring
a burnisher for adding gloss to flooring



39. Concrete in outdoor parking and building apron areas has a normal pH of:
10
3
9
12



40. Igneous stone is formed from cooled:
comma
glaze
wood
magma