Name:

Company:

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Phone Number:

IICRC Certification #:

Serial #:

(your Serial # is the eight-digit number on your e-mail invoice — the Serial # is required to process the quiz)

1. Marble usually has a porous surface similar to:
concrete
VCT
VAT
resilient

2. Polishing dimensional stone can be accomplished by:
auto-scrubbers
super fine abrasives or powders
red floor pads
hog hair burnishing pads

3. The Moh’s hardness scale has numbers ranging from:
1-3
5-100
3000-20,000
1-10

4. Some limestone will show evidence of fossils, but most do not because:
a fine grinding that takes place during settlement
water flowing through the stone during development
limestone is too hard to accept fossil impressions
limestone is actually granite

5. A glossy surface on a soft stone floor tile can wear away due to:
heavy amounts of foot traffic and using improper maintenance techniques
floor mops with microfiber frames
scrubbing techniques using brushes instead of pads
sun fading because of southern exposures

6. The coating on some ceramic tiles designed to give an extra layer of protection from foot traffic or staining is called:
Gloss
Putty
Glaze
Wax

7. A finer type of ceramic tile, using a higher grade of ingredients, similar to the minerals found in fine dinnerware is:
Quarry tile
Saltillo tile
Terra cotta tile
Porcelain tile

8. Water, a liquid commonly used in cleaning and maintenance procedures, has a property called:
Surface tension
Bubbling
Porosity
Capillary structure

9. The pH scale is used to determine the relative acidity or alkalinity of a:
dry cleaning solvent
water based solution
nitrogen based solution
label based cleaning solution

10. Dilutions ratios need to be used when mixing detergents into containers larger than:
55 gallons
30 gallons
10 gallons
1 gallon

11. The two basic types of stone and grout sealers are:
penetrating and topical
porous and non porous
expensive and more expensive
clear and milky

12. Slate belongs in this stone category:
Igneous
Sedimentary
Metamorphic
Granite

13. The mona coturra process of ceramic manufacturing means:
double fired
single fired
baked on
smoke finished

14. In the pH scale, the number 7 represents:
alkaline
acid
neutral
ionic

15. Silicone penetrating sealers repel:
water
oil
oil and water
none of the above

16. Portland cement grout comes in two basic forms known as:
sanded and non sanded
porous and non porous
epoxy and resin
furan and plastic

17. A whitish, powdery substance that appears after moisture evaporation on cement based grout or porous natural stone and some man made tile is called:
effervescence
efflorescence
scumming
chalking

18. Concrete in outdoor parking and building apron areas has a normal pH of:
10
3
9
12

19. Igneous stone is formed from cooled:
comma
glaze
wood
magma

20. The process using a poultice relies on:
capillary action to remove stains
absorbing action to remove stains
detergent action to remove stains
physical action to remove stains

21. Routine maintenance is performed first and foremost to remove:
sticky residues
dry particulate soils
stains deep in the material
grout haze

22. Stone is a combination of one or more:
crystals
rocks
minerals
hardness

23. A general model describing how various geological process influence rocks is called the:
lunar cycle
volcanic process
metamorphic level
rock cycle

24. Metamorphic stone originates from one type of stone and changes to another type of stone through a process of:
heat and pressure
volcanic activity
flowing mineral springs
water erosion

25. Acidic products will affect the finish of natural stone containing the mineral:
feldspar
mica
potassium
calcium carbonate

26. Marble is listed in the dimensional stone category of:
sedimentary
igneous
metamorphic
plagioclase

27. Three general finish types for natural stone are polished, honed and:
textured
finished
coated
waxed

28. The body of a ceramic tile finished with a glaze is called:
tab
bisque
bowl
hand

29. Porcelain tile has ingredients and minerals similar to a natural stone named:
limestone
slate
granite
travertine

30. Because of the soft nature of the clay used in Saltillo tile, the bisque and easily crumble and is extremely:
loose
sandy
cracked
porous

31. Provided the material has the proper grade and thickness, tile can also be installed directly over:
aluminum
plastic sheeting
plywood
epoxy flooring

32. While latex modified mortars are used to install tile on floors, ready to use organic adhesives are used to install tile on:
windows
counter tops
pavilions
walls

33. Before cleaning any stone flooring, the stone must be:
properly installed
identified
power washed
silicone based

34. The way to remove the most dry particulate soils is by using a:
vacuum
mop bucket
auto scrubber
turbo style extraction tool

35. A reasonable safety procedure when working in occupied buildings when performing floor maintenance procedures is to set out:
wet floor signs
a strong safety perimeter
caution tape
all of the above

36. Different types of abrasives are available to hone or polish stone, one called abrasive pads or powders and the other called:
disks
pads
diamonds
synthetics

37. Using the abrasives in the ascending order of aggressiveness removes scratches placed by each grit by adding different:
tools
patterns
pads
scratches

38. Silicone sealers repel water very well, while fluoropolymer sealers repel:
oil and water
sand
scratches
foot traffic

39. Crystallization can be incorporated in a maintenance operation as a final:
finish
polish
hone
crackle

40. The Moh’s hardness scale was invented in the year:
1945
1910
1822
1776